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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brian Truax

Brian Truax

October 14, 2025

5  out of  5
rating by Brian Truax
"Dione is the greatest"
We responded:
"Awww- thanks Brian!! I've enjoyed working with you for many years and look forward to taking care of you for many more! I appreciate you sharing your experience with others in Saratoga!! Dione Ramsdill - State Farm Insurance Agent"
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Rachel Tribunella

October 3, 2025

5  out of  5
rating by Rachel Tribunella
"Dione and her knowledgeable staff provide fantastic customer service. They are as kind, and helpful, and generous with their time at ten a.m. as they are five minutes before closing. I have never come away from a visit without having been given the impression that I was their most important client and that my concerns were their only concerns. Whether seeking financial counsel, changing beneficiaries, or processing total loss claims, Dione and her staff make an oft-confusing part of life painless and even pleasant. So thankful to have this kind of friend and “neighbor”."
We responded:
"Oh Rachel- your review made my day!!! I have a great team around me and am so happy you feel how much we want to ensure you're taken care of. Thank you for trusting us with your important protection!"
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Candace Fox

October 1, 2025

1  out of  5
rating by Candace Fox
"Been with them for almost nine years . Never had a problem till the last 3 years. No tickets or accidents on my record but my insurance is almost 200 a month now. Switching insurance because they are doing nothing for me but charging more and more. They claim I have a 20 % discount for being a good driver but that's false, if it's not is hate to see what they are charging other people have have made claims or have tickets or points. Would not recommend!"
We responded:
"Hi Candace- we understand and share your frustration with recent increases in auto insurance. Unfortunately, rampant fraud in NY, increasing claim frequency and the skyrocketing cost of repairs (think of all the tech they're adding in safety sensors to your windshield, bumpers and side view mirrors) make the cost of insurance increase for everyone. I know you recently spoke with the office and we were able to find you some cost savings so you could remain with us- we appreciate your continued business! Please note that your one-star review of my office hurts me as a local small business owner, not State Farm corporate who sets the rates. We hope we can continue to deliver on the 5- star local, personalized service you've received the last 9 years and well into the future!"
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Kermit Salfi

September 16, 2025

5  out of  5
rating by Kermit Salfi
"EXCELLENT!! Dione is awesome"
We responded:
"Thanks for the shout out Kermit! We appreciate your partnership and how you take care of our mutual customers in Saratoga! Dione Ramsdill - State Farm Agent"
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Robert Davis

September 10, 2025

5  out of  5
rating by Robert Davis
"They answer all my questions and take care of things quickly. Nice people to deal with."
We responded:
"Thank you for the review Bob! We enjoy working with you and am so thankful you're pleased with how we take care of you! Dione Ramsdill - State Farm Insurance Agent"
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Margaret Colone

September 9, 2025

5  out of  5
rating by Margaret Colone
"Yvette is always personable and efficient."
We responded:
"Thank you for recognizing Yvette! She's a great asset to our team. We appreciate you taking the time to share your review! Dione Ramsdill - State Farm Insurance Agent"
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Jasmine Blackmer

September 3, 2025

5  out of  5
rating by Jasmine Blackmer
"Amazing staff that go above and beyond to help their customers. Any questions I have they will explain to the best of their ability. I highly recommend Dione Ramsdill of state farm and her staff."
We responded:
"Awww- thanks so much Jasmine! We're so glad you feel heard and well taken care of. We appreciate your business and you taking time to ensure other people in South Glens Falls can find us! Dione Ramsdill - State Farm Agent"
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Neil Gahl

August 27, 2025

5  out of  5
rating by Neil Gahl
"Michelle did an incredible job assisting us with documents requested by the bank."
We responded:
"Thanks Neil! So glad Michele took great care of you! We appreciate the review! Dione Ramsdill - State Farm Insurance Agent"
Profile photo of Van Hay

Van Hay

August 19, 2025

5  out of  5
rating by Van Hay
"Michelle M. was a pleasure to work with, assisting us with the purchase of homeowners policy for the first time buying. She made the transition from renters policy a breeze. Friendly, professional and informative. Highly recommend!"
We responded:
"Thank you for the great review- it's our pleasure to take the potentially stressful parts of your life and make them simple! Congratulations on your home and many years of enjoyment to come! Dione Ramsdill - State Farm Insurance Agent "
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Steve Prescott

August 18, 2025

5  out of  5
rating by Steve Prescott
"The Dione Ramsdill office is always very friendly, responsive, and professional. I recommend them. I've specifically had great customer service from Yvette and Michele Maniacek."
We responded:
"Thanks so much for the review Steve! Yvette & Michele are great assets to our team and I appreciate you recognizing them! Dione Ramsdill - State Farm Insurance Agent"
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Michael Parker

July 18, 2025

5  out of  5
rating by Michael Parker
"Thank you for all your assistance Dione."
We responded:
"It was my pleasure Mike- enjoy your new home! Dione Ramsdill - State Farm Insurance Agent"
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Scott Kingsley

July 10, 2025

5  out of  5
rating by Scott Kingsley
"Friendly, always helpful"
We responded:
"Thanks for the review Scott! It means a lot that you took the time to share your experience with us. I appreciate it! Dione Ramsdill - State Farm Insurance Agent"
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Jay scarincio

July 7, 2025

5  out of  5
rating by Jay scarincio
"Michelle is the BEST!!!!"
We responded:
"Thanks Jay- we sure think so! 😊 Dione Ramsdill - State Farm Insurance Agent"
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Ben Purcell

June 6, 2025

5  out of  5
rating by Ben Purcell
"Quick, courteous, follows up...everything you want in a business transaction."
We responded:
"Thanks so much for the review Ben! We truly appreciate you spreading the word to help others know we're a great place to do business. We look forward to working with you for many years to come. Dione Ramsdill - State Farm Insurance Agent"
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Joe Hackett

June 5, 2025

5  out of  5
rating by Joe Hackett
"Thanks for your help today. Worked out great.!!"
We responded:
"So glad we took great care of you Joe! We appreciate your business. Dione Ramsdill - State Farm Insurance Agent"
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Carol Hooper

June 2, 2025

5  out of  5
rating by Carol Hooper
"Wonderful , always friendly, polite and get things done. I appreciate, my group at my office."
We responded:
"Thanks so much for the great review Carol! It means the world that you're happy with how we take care of you. Enjoy that new camper! Dione Ramsdill - State Farm Insurance Agent"
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Kyle M.

May 20, 2025

5  out of  5
rating by Kyle M.
"Great communication and advice with new car insurance."
We responded:
"Thank you for the review Kyle! Advising customers to help make sense of their insurance is what we love to do! Dione Ramsdill - State Farm Insurance Agent"
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Dawn Cottrell

May 14, 2025

5  out of  5
rating by Dawn Cottrell
"Outstanding customer service!!!"
We responded:
"Thank you for the review Dawn! I truly appreciate it! Dione Ramsdill - State Farm Insurance Agent"
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nmccarthy18

May 12, 2025

5  out of  5
rating by nmccarthy18
"Michelle M. was very thorough in checking over my policy for me. I really appreciate her time and patience."
We responded:
"Thank you for the review Nancy! Michele is great and I'm so glad she took such care with you. We appreciate your business! Dione Ramsdill - State Farm Insurance Agent"
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Christine Moliere

May 12, 2025

5  out of  5
rating by Christine Moliere
"Very helpful!! Very understanding and patient"
We responded:
"Thanks so much Christine! We love that you shared your experience as it helps others to know what we're like to work with. We appreciate your trust in us! Dione Ramsdill - State Farm Agent"
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Fran G

May 8, 2025

5  out of  5
rating by Fran G
"Very helpful and explained things clearly."
We responded:
"Thank you for the great review Fran- so glad we were helpful and simplified what can be the confusing world of insurance! Dione Ramsdill - State Farm Insurance Agent"
Profile photo of Hilary Moynihan

Hilary Moynihan

May 6, 2025

5  out of  5
rating by Hilary Moynihan
"Yvette B always makes my insurance needs a pleasant and efficient process!"
We responded:
"I'm so glad Yvette takes great care of you Hilary! Thanks for the shout out- it means a lot! Dione Ramsdill - State Farm Insurance Agent"
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Jon Mackle

May 5, 2025

5  out of  5
rating by Jon Mackle
"Always quick and efficient and a pleasure to interact with."
We responded:
"Thank you Jon! I appreciate you taking the time to share your experience with others. It's a pleasure working with you! Dione Ramsdill - State Farm Insurance Agent"
Profile photo of Kathleen Huestis

Kathleen Huestis

April 30, 2025

5  out of  5
rating by Kathleen Huestis
"The people working here have consistently conveyed concern, not only for my financial well being, but also for my personal, non-money rated, well being . Also, by being a client here, I’m supporting a woman-owned business. I like the idea that I’m helping another woman have the financial means to provide for herself, and her loved ones. Highly recommend this business."
We responded:
"Thank you so much for the review Katie! Sincerely appreciate your time today and the very kind words. We love taking care of our customers and so glad it shows! Dione Ramsdill - State Farm Insurance Agent"
Profile photo of Lacey Russell

Lacey Russell

April 25, 2025

5  out of  5
rating by Lacey Russell
"Amazing service!"
We responded:
"Thank you Lacey! I'm so glad we were able to take care of you. I appreciate the review! Dione Ramsdill- State Farm Insurance Agent"